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Shoaib Ansari
on Oct 19, 2024

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In the absence of social norms that prescribe the expression of positive emotion,during computer-mediated conversations people are more likely to express ________ and are more likely to use ________.

A) negative emotion; the flaming effect
B) trust; schmoozing
C) respect; status cues
D) pessimism; curse of knowledge effect

Curse Of Knowledge Effect

A cognitive bias that occurs when someone, knowing something, cannot remember or imagine not knowing it, leading to communication challenges.

Negative Emotion

A feeling that is generally considered to be unpleasant or detrimental, such as sadness, anger, or fear.

Social Norms

Informal understandings that govern the behavior of members of a society or group, dictating what is considered acceptable.

  • Understand the impact of social norms on emotional expression in computer-mediated communication.
  • Describe the concept of the flaming effect and its occurrence in online communication.
  • Understand the role of trust and respect in enhancing online communication and team performance.
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Brandon StoneOct 20, 2024
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