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Krista Petit
on Nov 02, 2024

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In the communication style model,the excess zone is also known as the flexibility zone because people in this zone are able to dramatically change to mirror the style of others they interact with.

Excess Zone

An area or aspect in which there is more than what is necessary or appropriate.

Flexibility Zone

An area or range within which adaptability and willingness to change are practiced and encouraged.

  • Gain insight into the principle of the excess zone and its relevance to various modes of communication.
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Ilene BazzieNov 02, 2024
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