Asked by
KrisTian Taylor
on Nov 03, 2024
Verified
Which of the following have business organizations used effectively to help new employees learn communication,sales,and customer service skills?
A) theory of mind
B) overimitation
C) behavior modeling
D) latent learning
Behavior Modeling
A technique used in training and psychology that involves learning through the observation and replication of others' behaviors, highlighting the importance of imitation in learning.
Communication Skills
The ability to effectively convey, receive, and interpret messages, both verbally and non-verbally, between people.
Business Organizations
Structured entities built to conduct commercial activities or provide goods and services, operating under a defined set of rules and regulations.
- Understand the techniques and efficiency of behavior modeling in acquiring skills.
Verified Answer
TM
Learning Objectives
- Understand the techniques and efficiency of behavior modeling in acquiring skills.