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Rurangwa Kayitare
on Oct 30, 2024

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Kapcom Telecom wants to implement an on-the-job training program for the sales staff who are unaware of the technical aspects of the firm's products. The lack of technical knowledge among its sales staff is harming the company's prospects of securing lucrative contracts. Although Kapcom's IT team is well versed in various technologies, it is not well suited to handle a training program. However, the best IT trainers in the industry cost more than Kapcom can afford to spend on the training program. This scenario illustrates

A) simulation.
B) social support.
C) situational constraints.
D) psychological mindedness.
E) experiential conflicts.

Situational Constraints

External factors or conditions that limit or influence an individual's performance in the workplace or other environments.

Technical Knowledge

Understanding of the practical aspects of a specific field, including the ability to apply relevant skills and expertise.

  • Identify the impact of societal assistance and environmental restrictions on the effectiveness of instructional courses.
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Margaux MurrayNov 01, 2024
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